Hello,
I’m Frank.

As a Product Design Lead with over 6 years of leadership experience and a decade of product design expertise, I specialize in creating and optimizing products from conception to launch. My skills include UX research, player coaching, storytelling, and driving business results while enhancing user experiences.

Astronaut
10+
Years in Product Design
6+
Years in Leadership
3
Zero to One launches
15+
Designers mentored
Mobile & Web
Experienced in designing for iOS/Android and Web
UX & UI
Skilled in both
UX and UI design
UXR
Skilled in UX Research
10+
Years of Fintech & Money Movement experience
6+
Years of eCommerce and Online Travel experience
4+
Years of Digital Marketing
experience
Zero to One - Varo Believe Credit-Builder Card
Varo’s first credit card that helped customers start or build their credit.
+40 pts
average increase in credit score
1 mo
to achieved a credit score
$50k
increase in monthly revenue
Varo Believe
m1 application case study
Redesign of Personal Loans Application
Redesign of the application to reduce the time and effort required by the customer to reach an offer.
1 min
Reduced time to offer down to 1 minute
6%
decrease in drop-off rates
10X
growth of loan portfolio
Designing Artisan Insight Logo
Created a professionally designed logo for Artisan Insight at an affordable cost while guiding the founders through the design process.
Artisan Insight case study
Chase Single Door case study
Simplifying payments
Created a centralized payment experience for QuickPay & Bill Pay for the mobile platforms.
~1%
increase QuickPay enrollments
~4%
Bill Pay enrollments
~3%
Bill Pay recipients added
Mentoring & Designing with Data
Initiated projects that illustrated the value to designers and product management of leveraging data to inform the design process.
2
quantitative & qualitative studies
4
designers mentored
30+
insights discovered
Chase Design with Data case study
Hotwire Mix Results
Streamlining the hotel search experience
Merging Hot Rate and retails rate hotel into on experience to improve search and comparison on hotels.
7.5%
increase in GPPQ
5.8%
increase in purchase rate
70%
in retail share